Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach the Best Crypto Casinos team and what we can and cannot help with.
How to Reach Our Team
Email is the best way to get in touch. Write to us at [email protected] and a member of our editorial team will read your message personally. We aim to reply within two working days, though this can stretch a little longer during busy periods.
To help us route your message quickly, tell us upfront what it's about — a review question, a correction, feedback on the site, or something else. A short, specific message gets a faster, more useful answer than a general one.
What We Can Help With
- Review and ranking questions — If something in one of our crypto casino write-ups is unclear, or you want more detail on how a site scored on payout speed, coin support, or bonus terms, ask us directly.
- Corrections — Crypto casinos change bonuses, licensing, and supported coins often. If you notice information that looks outdated or inaccurate on rtcil.org, please tell us so we can check it against the source.
- Feedback and topic suggestions — If there's an angle on crypto gambling you'd like us to cover — a coin we haven't discussed, a payout process you want explained — let us know.
- General enquiries about the site — Questions about how we operate, how listings are compiled, or how Best Crypto Casinos fits together with our other content, including our page on non-GamStop casino options.
What We Cannot Do
We're a comparison and review resource, not a casino operator, a payment processor, or a legal or financial advisory service. That means there are some things we're not able to help with directly:
- Account issues — Deposits, withdrawals, frozen accounts, or bonus disputes need to go to the casino's own support team, not us. We don't have access to any operator's customer accounts.
- Legal or tax advice — Whether offshore crypto gambling is workable from your state, or how gambling winnings and crypto gains should be reported, are questions for a licensed attorney or tax professional. We can point you toward general information, but we won't give definitive legal or tax guidance.
- Guarantees about outcomes — We can't advise you on strategy for winning, nor confirm that any site will pay out a specific amount. Every game carries a real risk of losing money, and crypto values can move independently of that risk.
If You're Concerned About Your Gambling
If gambling has stopped feeling like entertainment — if you're chasing losses, borrowing to play, or gambling to escape stress — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. This is a free, confidential service available across the US. Offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated operators do, so if you use one, it's worth setting your own limits before you deposit rather than relying on the site to set them for you.
Eligibility and Age Requirement
Best Crypto Casinos is intended for readers aged 21 and over (or the applicable legal minimum in their state), and none of our content is directed at, or should be accessed by, anyone under that age. If you're contacting us on behalf of a minor or with a concern related to underage access, please say so clearly in your message so we can prioritize it appropriately.
Before You Write In
A few things that help us help you faster:
- Include the name of the specific casino or page you're referring to.
- Note the date you viewed the content, since bonus terms and licensing details can change.
- Keep account-specific details (wallet addresses, transaction IDs) out of your first message — send those only if we ask, and never to anyone claiming to be us outside our official email.
We read everything that comes in, and a real person always writes back. Thanks for taking the time to reach out — your questions and corrections genuinely help keep rtcil.org accurate and useful for other players.